Plain-words guide
The brochure says 'we cover your systems and appliances'. The contract says up to a number — and the number is the product. Here are the caps that matter, from the sellers' own published sample terms.
Per-item: the most they'll pay for one failed item in a term. Per-claim: the most for one service visit. Aggregate: the most across the whole term. A plan can look generous on one and be thin on the others.
| Company | Published cap shape (sample terms, Oct 2026) |
|---|---|
| American Home Shield | $5,000 per system; appliances $2,000 (Gold) / $4,000 (Platinum); $50,000 aggregate |
| Choice Home Warranty | $3,000 per item per 12 months, with $500 sub-caps (plumbing access, ductwork, well pump) |
| First American | Appliance caps by tier up to $7,000; no aggregate term cap per its FAQ |
| Cinch | $10,000 per term aggregate (plan-dependent per-item limits) |
| Select Home Warranty | $500 per appliance; $3,000 HVAC |
From the sample agreements read for the company files — your tier, state, and purchase year change the numbers; your issued agreement controls.
When a unit can't be repaired, companies may offer cash instead of a replacement — calculated on their cost. Choice's agreement (§E.3) says it openly: cash in lieu is based on "our actual cost (which at times may be less than retail)", excluding shipping, tax, and installation. That's how a $4,400 air conditioner becomes a $560 check. Before accepting any cash offer, run the buyout worksheet: their number against two real installed quotes.
Compare each cap to the replacement cost of the system it covers — a $3,000 item cap against a $5,500 air conditioner means the plan is a discount coupon, not protection. That comparison, run per system, is the renew-or-cancel worksheet in the kit — and the readiness checker runs it for your company automatically.
Included in the $39 WarrantyDecoded Kit
One payment. Yours to keep. For any home warranty company, any plan.
Related: the readiness checker · the denial decoder · all guides